Cash Refund Method
Last updated: April 04, 2026
1. Overview
At MY saloons, we strive to ensure our customers are satisfied with the services they receive. However, we understand that there may be circumstances where a refund is necessary. This Cash Refund Method policy outlines the conditions and process for obtaining a cash refund.
2. Eligibility for Cash Refunds
Cash refunds are typically available in the following situations:
- Service Cancellation by Provider: If the service provider cancels your appointment and you have already paid in cash or via a method that allows for cash refunds.
- Service Not Rendered: If you paid for a service that was not provided due to an error on our part or the provider's part.
- Dispute Resolution: If a dispute is resolved in your favor and a cash refund is deemed the appropriate remedy.
3. Refund Process
To request a cash refund, please follow these steps:
- Contact our customer support team within 24 hours of the scheduled service time.
- Provide your booking reference number and details of the issue.
- Our team will investigate the claim and verify with the service provider.
- If approved, you will be notified of the refund method and timing.
4. Timeline
Once approved, cash refunds are typically processed within 5-7 business days. For payments made directly to the salon/provider in cash, refunds must be handled directly with the provider at the time of service or shortly thereafter, subject to their individual policies.
5. Contact Us
If you have any questions about our refund policy, please contact us at: styleme@gmail.com